Privacy Policy

Higuchi Golf Co., Ltd. (“we” or “us”) sets out this Privacy Policy (this “Policy”) regarding the handling of personal information at the indoor golf studio “TERVEX GOLF” (the “Facility”) that we operate, as follows.

[Information We Collect]

・In operating the Facility, we may collect the following information:

・Information necessary for reservations and inquiries, such as name, phone number, and email address

・Payment-related information such as credit card details (processed via our payment processor; we do not retain this information ourselves)

・Facial recognition data for entry and exit management

・Security camera footage (the Facility operates 24 hours a day and records continuously)

・Reservation system usage history and visit history

・Inquiries submitted via the contact form or email

[Purpose of Use]

・Information we collect is used within the scope of the following purposes:

・To manage reservations, verify identity, and manage entry and exit

・To process fee payments

・To respond to inquiries

・For safety management, incident/trouble verification, and crime prevention

・To improve our services and inform users of new services

・To comply with applicable laws and regulations

[Handling of Facial Recognition Data]

・We use a facial recognition system to manage entry and exit at the Facility. Facial recognition data collected is used solely for entry and exit management and is not used for any other purpose.

・Facial recognition data is deleted in due course after the retention period we specify has elapsed.

・If you do not consent to the registration of facial recognition data, you may be unable to use the Facility.

[Handling of Security Camera Footage]

・As the Facility operates 24 hours a day, including unstaffed hours, security cameras are installed.

・Footage is used for safety management, incident verification, equipment damage checks, and, where necessary, provision to relevant authorities such as the police.

・Footage is deleted in due course after the retention period we specify has elapsed.

[Disclosure to Third Parties]

・We will not disclose personal information to third parties without the individual’s prior consent, except in the following cases:

・Where required by law

・Where necessary to protect a person’s life, body, or property, and it is difficult to obtain the individual’s consent

・Where information is provided to outsourced partners, such as payment processors and reservation system providers, to the extent necessary to achieve the purposes of use

[Outsourcing]

・We may outsource the handling of users’ information to our reservation management system and payment processor. In such cases, we exercise necessary and appropriate oversight to ensure the information is properly managed by these outsourced parties.

[Use of Cookies]

・Our website may use cookies to improve convenience and analyze site traffic. Cookies do not contain personally identifiable information. You may refuse cookies through your browser settings, but doing so may limit your ability to use some services.

[Requests for Disclosure, Correction, or Deletion of Personal Information]

・If an individual requests disclosure, correction, deletion, or similar action regarding their own personal information, we will verify their identity and respond within a reasonable period in accordance with applicable law.

・Please direct such requests to the contact point below.

[Contact]

・Higuchi Golf Co., Ltd.

・Email: info@tervexgolf.com

・Contact with us must be made by email. We do not offer phone support.

[Revisions to This Policy]

・We may revise this Policy without notice in response to changes in laws or our business activities. Revisions take effect from the moment they are posted on our website.

Established: August 14, 2026