FAQ
Q. Can beginners use the studio?
A. Yes, absolutely. However, there’s one thing we’d like you to know beforehand: we’re deeply committed to lesson quality and only hire active touring professionals as coaches. Because of this, we are not a studio with a dedicated coach always on-site, as some other studios are. If you’re hoping for someone to always be right beside you while you practice, we may not be able to meet that expectation.
Q. Do you rent clubs and shoes?
A. We provide rental clubs, shoes, balls, and gloves, so you can come empty-handed.
Q. Can left-handed golfers use the studio?
A. Currently, our bays are set up for right-handed golfers only.
Q. How do I make a reservation?
A. You can book through our reservation system. First-time visitors are required to complete a trial session and facility orientation first.
Q. Until when can I cancel a reservation?
A. Bay reservations can be canceled up to 40 minutes before the reserved time. For details, please see ourTerms of Use.
Q. Can I use the studio late at night or early in the morning?
A. We’re open 24 hours a day, 365 days a year. During hours when staff aren’t present, entry and exit are securely managed through our facial recognition system.
Q. What payment methods do you accept?
A. We accept credit card payments (VISA, Mastercard, Diners, JCB, AMEX).
Q. Do you offer monthly plans?
A. Yes. We offer two ways to use the studio: a “Monthly Plan Membership” for those who want to visit regularly, and a “Visitor” option for occasional use. For details, please see ourPricing.
Q. Can minors use the studio?
A. Yes, with a parent or guardian’s consent. We also offer a Junior Plan, so please contact us for details.
Q. What should I do if I’ve left something behind?
A. Lost items are kept for one month before being disposed of. If you think you may have left something, pleasecontact us as soon as possible.